You can place flags on messages that need some follow up action. You can choose the type of flag and set a due date for the action.
To use flags
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Click Inbox on the Views bar.
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Right-click on a message in the Inbox and then click Follow Up on the shortcut menu.
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Choose Flag for Follow Up from the Flag To list.
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Change the flag color, and due date as appropriate and then click OK. A flag appears beside the message.
Outgoing messages may also be flagged when they are created by clicking the Flag for Follow Up button on the toolbar.